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Service FAQs

Do you offer expedited shipping for urgent orders?

Yes, we offer expedited shipping for urgent ordersIf you have tight deadlines, let us know in advance and we will prioritize your order and arrange faster delivery through express shipping services.How to speed up your orderNotify us in advance - tell us your required delivery date when ordering.We prioritize - your order moves ahead in the production schedule.Express delivery - we arrange faster shipping through express services.Expedited shipping is subject to production capacity and shipping availability. Contact us early to confirm options.Ask About Urgent Delivery .faq-answer-b87p9f { font-family: inherit; color: #333333; line-height: 1.6; box-sizing: border-box; } .faq-answer-b87p9f * { box-sizing: border-box; } .faq-answer-b87p9f .faq-direct, .faq-answer-b87p9f .faq-steps, .faq-answer-b87p9f .faq-list, .faq-answer-b87p9f .faq-table, .faq-answer-b87p9f .faq-note, .faq-answer-b87p9f .faq-cta { padding: 22px 20px; margin: 0 0 20px 0; background: #ffffff; border: 1px solid #e6ebf1; border-radius: 10px; transition: box-shadow 0.25s ease, transform 0.25s ease; } .faq-answer-b87p9f .faq-direct:hover, .faq-answer-b87p9f .faq-steps:hover, .faq-answer-b87p9f .faq-list:hover, .faq-answer-b87p9f .faq-table:hover, .faq-answer-b87p9f .faq-note:hover, .faq-answer-b87p9f .faq-cta:hover { box-shadow: 0 6px 20px rgba(9,136,215,0.12); transform: translateY(-2px); } .faq-answer-b87p9f .faq-direct { background: linear-gradient(135deg, #fff7ec 0%, #ffffff 70%); border-left: 4px solid #fc7c0e; } .faq-answer-b87p9f .faq-direct i { font-size: 24px !important; color: #fc7c0e !important; margin-right: 8px; vertical-align: middle; } .faq-answer-b87p9f h2 { font-family: inherit !important; font-weight: 700 !important; line-height: 1.3 !important; font-size: 21px !important; color: #1a1a1a !important; margin: 8px 0 10px 0 !important; display: inline; vertical-align: middle; } .faq-answer-b87p9f h3 { font-family: inherit !important; font-weight: 700 !important; line-height: 1.3 !important; font-size: 19px !important; color: #1a1a1a !important; margin: 0 0 12px 0 !important; padding-bottom: 8px; border-bottom: 2px solid #fc7c0e; } .faq-answer-b87p9f p { font-size: 15px !important; color: #555555 !important; margin: 0 0 8px 0 !important; line-height: 1.65 !important; } .faq-answer-b87p9f a { color: #0988d7 !important; text-decoration: none !important; transition: color 0.2s ease !important; } .faq-answer-b87p9f a:hover { color: #fc7c0e !important; } .faq-answer-b87p9f img { max-width: 100% !important; height: auto !important; border-radius: 6px; display: block; margin: 12px auto 0 auto; } .faq-answer-b87p9f .faq-steps ol, .faq-answer-b87p9f .faq-list ul { list-style: none; padding: 0; margin: 8px 0 0 0; } .faq-answer-b87p9f .faq-steps li, .faq-answer-b87p9f .faq-list li { padding: 8px 0; font-size: 15px !important; color: #333333 !important; border-bottom: 1px dashed #e6ebf1; display: flex; align-items: center; gap: 8px; } .faq-answer-b87p9f .faq-steps li:last-child, .faq-answer-b87p9f .faq-list li:last-child { border-bottom: none; } .faq-answer-b87p9f .faq-steps li::before { content: counter(step); counter-increment: step; background: #0988d7; color: #ffffff; border-radius: 50%; width: 22px; height: 22px; min-width: 22px; display: inline-flex; align-items: center; justify-content: center; font-size: 12px !important; font-weight: 700; } .faq-answer-b87p9f .faq-steps ol { counter-reset: step; } .faq-answer-b87p9f .faq-list li i { color: #fc7c0e !important; font-size: 14px !important; width: 20px; } .faq-answer-b87p9f .faq-table table { width: 100%; border-collapse: collapse; font-size: 14px !important; margin-top: 6px; } .faq-answer-b87p9f .faq-table th { background: #1f3a5f; color: #ffffff; text-align: left; padding: 10px 12px; border: 1px solid #d9dee5; } .faq-answer-b87p9f .faq-table td { padding: 10px 12px; border: 1px solid #d9dee5; color: #333333; } .faq-answer-b87p9f .faq-note { background: #f7fafc; border-left: 4px solid #0988d7; } .faq-answer-b87p9f .faq-note i { color: #0988d7 !important; margin-right: 8px; } .faq-answer-b87p9f .faq-cta { text-align: center; border: none; background: #fdf6ee; } .faq-answer-b87p9f .faq-cta-btn { display: inline-block !important; background: #fc7c0e; color: #ffffff !important; padding: 12px 22px; border-radius: 6px; font-size: 15px !important; font-weight: 600; text-decoration: none !important; transition: background 0.2s ease, transform 0.2s ease, box-shadow 0.2s ease; } .faq-answer-b87p9f .faq-cta-btn:hover { background: #0988d7 !important; color: #ffffff !important; transform: translateY(-2px); box-shadow: 0 6px 16px rgba(9,136,215,0.3); } .faq-answer-b87p9f .faq-cta-btn i { margin-left: 6px; transition: transform 0.2s ease; } .faq-answer-b87p9f .faq-cta-btn:hover i { transform: translateX(3px); } .faq-answer-b87p9f .faq-gallery { display: grid; grid-template-columns: repeat(auto-fit, minmax(200px, 1fr)); gap: 12px; margin-top: 12px; } .faq-answer-b87p9f .faq-gallery img { margin: 0; width: 100%; } @media (max-width: 768px) { .faq-answer-b87p9f h2 { font-size: 18px !important; display: block; margin-top: 8px !important; } .faq-answer-b87p9f .faq-table { overflow-x: auto; } }

Can I track the production status of my order once I complete the payment?

Yes, you can track your order production statusAfter payment, RESRUB provides regular updates on your order's production status in the system.What you will be notified about Material procurement Manufacturing progress Quality inspection Estimated completion dateTrack Your Order .faq-answer-19oaqn { font-family: inherit; color: #333333; line-height: 1.6; box-sizing: border-box; } .faq-answer-19oaqn * { box-sizing: border-box; } .faq-answer-19oaqn .faq-direct, .faq-answer-19oaqn .faq-steps, .faq-answer-19oaqn .faq-list, .faq-answer-19oaqn .faq-table, .faq-answer-19oaqn .faq-note, .faq-answer-19oaqn .faq-cta { padding: 22px 20px; margin: 0 0 20px 0; background: #ffffff; border: 1px solid #e6ebf1; border-radius: 10px; transition: box-shadow 0.25s ease, transform 0.25s ease; } .faq-answer-19oaqn .faq-direct:hover, .faq-answer-19oaqn .faq-steps:hover, .faq-answer-19oaqn .faq-list:hover, .faq-answer-19oaqn .faq-table:hover, .faq-answer-19oaqn .faq-note:hover, .faq-answer-19oaqn .faq-cta:hover { box-shadow: 0 6px 20px rgba(9,136,215,0.12); transform: translateY(-2px); } .faq-answer-19oaqn .faq-direct { background: linear-gradient(135deg, #fff7ec 0%, #ffffff 70%); border-left: 4px solid #fc7c0e; } .faq-answer-19oaqn .faq-direct i { font-size: 24px !important; color: #fc7c0e !important; margin-right: 8px; vertical-align: middle; } .faq-answer-19oaqn h2 { font-family: inherit !important; font-weight: 700 !important; line-height: 1.3 !important; font-size: 21px !important; color: #1a1a1a !important; margin: 8px 0 10px 0 !important; display: inline; vertical-align: middle; } .faq-answer-19oaqn h3 { font-family: inherit !important; font-weight: 700 !important; line-height: 1.3 !important; font-size: 19px !important; color: #1a1a1a !important; margin: 0 0 12px 0 !important; padding-bottom: 8px; border-bottom: 2px solid #fc7c0e; } .faq-answer-19oaqn p { font-size: 15px !important; color: #555555 !important; margin: 0 0 8px 0 !important; line-height: 1.65 !important; } .faq-answer-19oaqn a { color: #0988d7 !important; text-decoration: none !important; transition: color 0.2s ease !important; } .faq-answer-19oaqn a:hover { color: #fc7c0e !important; } .faq-answer-19oaqn img { max-width: 100% !important; height: auto !important; border-radius: 6px; display: block; margin: 12px auto 0 auto; } .faq-answer-19oaqn .faq-steps ol, .faq-answer-19oaqn .faq-list ul { list-style: none; padding: 0; margin: 8px 0 0 0; } .faq-answer-19oaqn .faq-steps li, .faq-answer-19oaqn .faq-list li { padding: 8px 0; font-size: 15px !important; color: #333333 !important; border-bottom: 1px dashed #e6ebf1; display: flex; align-items: center; gap: 8px; } .faq-answer-19oaqn .faq-steps li:last-child, .faq-answer-19oaqn .faq-list li:last-child { border-bottom: none; } .faq-answer-19oaqn .faq-steps li::before { content: counter(step); counter-increment: step; background: #0988d7; color: #ffffff; border-radius: 50%; width: 22px; height: 22px; min-width: 22px; display: inline-flex; align-items: center; justify-content: center; font-size: 12px !important; font-weight: 700; } .faq-answer-19oaqn .faq-steps ol { counter-reset: step; } .faq-answer-19oaqn .faq-list li i { color: #fc7c0e !important; font-size: 14px !important; width: 20px; } .faq-answer-19oaqn .faq-table table { width: 100%; border-collapse: collapse; font-size: 14px !important; margin-top: 6px; } .faq-answer-19oaqn .faq-table th { background: #1f3a5f; color: #ffffff; text-align: left; padding: 10px 12px; border: 1px solid #d9dee5; } .faq-answer-19oaqn .faq-table td { padding: 10px 12px; border: 1px solid #d9dee5; color: #333333; } .faq-answer-19oaqn .faq-note { background: #f7fafc; border-left: 4px solid #0988d7; } .faq-answer-19oaqn .faq-note i { color: #0988d7 !important; margin-right: 8px; } .faq-answer-19oaqn .faq-cta { text-align: center; border: none; background: #fdf6ee; } .faq-answer-19oaqn .faq-cta-btn { display: inline-block !important; background: #fc7c0e; color: #ffffff !important; padding: 12px 22px; border-radius: 6px; font-size: 15px !important; font-weight: 600; text-decoration: none !important; transition: background 0.2s ease, transform 0.2s ease, box-shadow 0.2s ease; } .faq-answer-19oaqn .faq-cta-btn:hover { background: #0988d7 !important; color: #ffffff !important; transform: translateY(-2px); box-shadow: 0 6px 16px rgba(9,136,215,0.3); } .faq-answer-19oaqn .faq-cta-btn i { margin-left: 6px; transition: transform 0.2s ease; } .faq-answer-19oaqn .faq-cta-btn:hover i { transform: translateX(3px); } .faq-answer-19oaqn .faq-gallery { display: grid; grid-template-columns: repeat(auto-fit, minmax(200px, 1fr)); gap: 12px; margin-top: 12px; } .faq-answer-19oaqn .faq-gallery img { margin: 0; width: 100%; } @media (max-width: 768px) { .faq-answer-19oaqn h2 { font-size: 18px !important; display: block; margin-top: 8px !important; } .faq-answer-19oaqn .faq-table { overflow-x: auto; } }

What is your minimum order size (MOQ)?

MOQ depends on product type and customizationThe minimum order quantity varies by rubber product type and customization requirements.MOQ overviewProduct typeMOQStandard productsUsually 500 meters or 500 piecesCustomized productsMay be higher depending on tooling and processContact our team for the specific MOQ and pricing of your product - we will provide a detailed quotation and lead time.Get Your MOQ Quote .faq-answer-6qix1k { font-family: inherit; color: #333333; line-height: 1.6; box-sizing: border-box; } .faq-answer-6qix1k * { box-sizing: border-box; } .faq-answer-6qix1k .faq-direct, .faq-answer-6qix1k .faq-steps, .faq-answer-6qix1k .faq-list, .faq-answer-6qix1k .faq-table, .faq-answer-6qix1k .faq-note, .faq-answer-6qix1k .faq-cta { padding: 22px 20px; margin: 0 0 20px 0; background: #ffffff; border: 1px solid #e6ebf1; border-radius: 10px; transition: box-shadow 0.25s ease, transform 0.25s ease; } .faq-answer-6qix1k .faq-direct:hover, .faq-answer-6qix1k .faq-steps:hover, .faq-answer-6qix1k .faq-list:hover, .faq-answer-6qix1k .faq-table:hover, .faq-answer-6qix1k .faq-note:hover, .faq-answer-6qix1k .faq-cta:hover { box-shadow: 0 6px 20px rgba(9,136,215,0.12); transform: translateY(-2px); } .faq-answer-6qix1k .faq-direct { background: linear-gradient(135deg, #fff7ec 0%, #ffffff 70%); border-left: 4px solid #fc7c0e; } .faq-answer-6qix1k .faq-direct i { font-size: 24px !important; color: #fc7c0e !important; margin-right: 8px; vertical-align: middle; } .faq-answer-6qix1k h2 { font-family: inherit !important; font-weight: 700 !important; line-height: 1.3 !important; font-size: 21px !important; color: #1a1a1a !important; margin: 8px 0 10px 0 !important; display: inline; vertical-align: middle; } .faq-answer-6qix1k h3 { font-family: inherit !important; font-weight: 700 !important; line-height: 1.3 !important; font-size: 19px !important; color: #1a1a1a !important; margin: 0 0 12px 0 !important; padding-bottom: 8px; border-bottom: 2px solid #fc7c0e; } .faq-answer-6qix1k p { font-size: 15px !important; color: #555555 !important; margin: 0 0 8px 0 !important; line-height: 1.65 !important; } .faq-answer-6qix1k a { color: #0988d7 !important; text-decoration: none !important; transition: color 0.2s ease !important; } .faq-answer-6qix1k a:hover { color: #fc7c0e !important; } .faq-answer-6qix1k img { max-width: 100% !important; height: auto !important; border-radius: 6px; display: block; margin: 12px auto 0 auto; } .faq-answer-6qix1k .faq-steps ol, .faq-answer-6qix1k .faq-list ul { list-style: none; padding: 0; margin: 8px 0 0 0; } .faq-answer-6qix1k .faq-steps li, .faq-answer-6qix1k .faq-list li { padding: 8px 0; font-size: 15px !important; color: #333333 !important; border-bottom: 1px dashed #e6ebf1; display: flex; align-items: center; gap: 8px; } .faq-answer-6qix1k .faq-steps li:last-child, .faq-answer-6qix1k .faq-list li:last-child { border-bottom: none; } .faq-answer-6qix1k .faq-steps li::before { content: counter(step); counter-increment: step; background: #0988d7; color: #ffffff; border-radius: 50%; width: 22px; height: 22px; min-width: 22px; display: inline-flex; align-items: center; justify-content: center; font-size: 12px !important; font-weight: 700; } .faq-answer-6qix1k .faq-steps ol { counter-reset: step; } .faq-answer-6qix1k .faq-list li i { color: #fc7c0e !important; font-size: 14px !important; width: 20px; } .faq-answer-6qix1k .faq-table table { width: 100%; border-collapse: collapse; font-size: 14px !important; margin-top: 6px; } .faq-answer-6qix1k .faq-table th { background: #1f3a5f; color: #ffffff; text-align: left; padding: 10px 12px; border: 1px solid #d9dee5; } .faq-answer-6qix1k .faq-table td { padding: 10px 12px; border: 1px solid #d9dee5; color: #333333; } .faq-answer-6qix1k .faq-note { background: #f7fafc; border-left: 4px solid #0988d7; } .faq-answer-6qix1k .faq-note i { color: #0988d7 !important; margin-right: 8px; } .faq-answer-6qix1k .faq-cta { text-align: center; border: none; background: #fdf6ee; } .faq-answer-6qix1k .faq-cta-btn { display: inline-block !important; background: #fc7c0e; color: #ffffff !important; padding: 12px 22px; border-radius: 6px; font-size: 15px !important; font-weight: 600; text-decoration: none !important; transition: background 0.2s ease, transform 0.2s ease, box-shadow 0.2s ease; } .faq-answer-6qix1k .faq-cta-btn:hover { background: #0988d7 !important; color: #ffffff !important; transform: translateY(-2px); box-shadow: 0 6px 16px rgba(9,136,215,0.3); } .faq-answer-6qix1k .faq-cta-btn i { margin-left: 6px; transition: transform 0.2s ease; } .faq-answer-6qix1k .faq-cta-btn:hover i { transform: translateX(3px); } .faq-answer-6qix1k .faq-gallery { display: grid; grid-template-columns: repeat(auto-fit, minmax(200px, 1fr)); gap: 12px; margin-top: 12px; } .faq-answer-6qix1k .faq-gallery img { margin: 0; width: 100%; } @media (max-width: 768px) { .faq-answer-6qix1k h2 { font-size: 18px !important; display: block; margin-top: 8px !important; } .faq-answer-6qix1k .faq-table { overflow-x: auto; } }

Do you offer custom service?

Yes, we offer extensive custom servicesRESRUB provides customizable rubber tubing and seal strips to meet your specific application needs.What you can customize Tailored dimensions - custom sizes and lengths, including inner and outer diameters. Reinforcement options - braided or middle reinforcements for higher strength and pressure resistance. Material selection - guidance based on environmental exposure, chemical compatibility, and mechanical requirements. Custom colors - color options to match industry standards and aesthetic preferences.Discuss Your Custom Project .faq-answer-8864mp { font-family: inherit; color: #333333; line-height: 1.6; box-sizing: border-box; } .faq-answer-8864mp * { box-sizing: border-box; } .faq-answer-8864mp .faq-direct, .faq-answer-8864mp .faq-steps, .faq-answer-8864mp .faq-list, .faq-answer-8864mp .faq-table, .faq-answer-8864mp .faq-note, .faq-answer-8864mp .faq-cta { padding: 22px 20px; margin: 0 0 20px 0; background: #ffffff; border: 1px solid #e6ebf1; border-radius: 10px; transition: box-shadow 0.25s ease, transform 0.25s ease; } .faq-answer-8864mp .faq-direct:hover, .faq-answer-8864mp .faq-steps:hover, .faq-answer-8864mp .faq-list:hover, .faq-answer-8864mp .faq-table:hover, .faq-answer-8864mp .faq-note:hover, .faq-answer-8864mp .faq-cta:hover { box-shadow: 0 6px 20px rgba(9,136,215,0.12); transform: translateY(-2px); } .faq-answer-8864mp .faq-direct { background: linear-gradient(135deg, #fff7ec 0%, #ffffff 70%); border-left: 4px solid #fc7c0e; } .faq-answer-8864mp .faq-direct i { font-size: 24px !important; color: #fc7c0e !important; margin-right: 8px; vertical-align: middle; } .faq-answer-8864mp h2 { font-family: inherit !important; font-weight: 700 !important; line-height: 1.3 !important; font-size: 21px !important; color: #1a1a1a !important; margin: 8px 0 10px 0 !important; display: inline; vertical-align: middle; } .faq-answer-8864mp h3 { font-family: inherit !important; font-weight: 700 !important; line-height: 1.3 !important; font-size: 19px !important; color: #1a1a1a !important; margin: 0 0 12px 0 !important; padding-bottom: 8px; border-bottom: 2px solid #fc7c0e; } .faq-answer-8864mp p { font-size: 15px !important; color: #555555 !important; margin: 0 0 8px 0 !important; line-height: 1.65 !important; } .faq-answer-8864mp a { color: #0988d7 !important; text-decoration: none !important; transition: color 0.2s ease !important; } .faq-answer-8864mp a:hover { color: #fc7c0e !important; } .faq-answer-8864mp img { max-width: 100% !important; height: auto !important; border-radius: 6px; display: block; margin: 12px auto 0 auto; } .faq-answer-8864mp .faq-steps ol, .faq-answer-8864mp .faq-list ul { list-style: none; padding: 0; margin: 8px 0 0 0; } .faq-answer-8864mp .faq-steps li, .faq-answer-8864mp .faq-list li { padding: 8px 0; font-size: 15px !important; color: #333333 !important; border-bottom: 1px dashed #e6ebf1; display: flex; align-items: center; gap: 8px; } .faq-answer-8864mp .faq-steps li:last-child, .faq-answer-8864mp .faq-list li:last-child { border-bottom: none; } .faq-answer-8864mp .faq-steps li::before { content: counter(step); counter-increment: step; background: #0988d7; color: #ffffff; border-radius: 50%; width: 22px; height: 22px; min-width: 22px; display: inline-flex; align-items: center; justify-content: center; font-size: 12px !important; font-weight: 700; } .faq-answer-8864mp .faq-steps ol { counter-reset: step; } .faq-answer-8864mp .faq-list li i { color: #fc7c0e !important; font-size: 14px !important; width: 20px; } .faq-answer-8864mp .faq-table table { width: 100%; border-collapse: collapse; font-size: 14px !important; margin-top: 6px; } .faq-answer-8864mp .faq-table th { background: #1f3a5f; color: #ffffff; text-align: left; padding: 10px 12px; border: 1px solid #d9dee5; } .faq-answer-8864mp .faq-table td { padding: 10px 12px; border: 1px solid #d9dee5; color: #333333; } .faq-answer-8864mp .faq-note { background: #f7fafc; border-left: 4px solid #0988d7; } .faq-answer-8864mp .faq-note i { color: #0988d7 !important; margin-right: 8px; } .faq-answer-8864mp .faq-cta { text-align: center; border: none; background: #fdf6ee; } .faq-answer-8864mp .faq-cta-btn { display: inline-block !important; background: #fc7c0e; color: #ffffff !important; padding: 12px 22px; border-radius: 6px; font-size: 15px !important; font-weight: 600; text-decoration: none !important; transition: background 0.2s ease, transform 0.2s ease, box-shadow 0.2s ease; } .faq-answer-8864mp .faq-cta-btn:hover { background: #0988d7 !important; color: #ffffff !important; transform: translateY(-2px); box-shadow: 0 6px 16px rgba(9,136,215,0.3); } .faq-answer-8864mp .faq-cta-btn i { margin-left: 6px; transition: transform 0.2s ease; } .faq-answer-8864mp .faq-cta-btn:hover i { transform: translateX(3px); } .faq-answer-8864mp .faq-gallery { display: grid; grid-template-columns: repeat(auto-fit, minmax(200px, 1fr)); gap: 12px; margin-top: 12px; } .faq-answer-8864mp .faq-gallery img { margin: 0; width: 100%; } @media (max-width: 768px) { .faq-answer-8864mp h2 { font-size: 18px !important; display: block; margin-top: 8px !important; } .faq-answer-8864mp .faq-table { overflow-x: auto; } }