Service FAQs
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Product FAQs
Service FAQs

Service FAQs

Do you offer expedited shipping for urgent orders?

Yes, we offer expedited shipping options for urgent orders. If you have tight deadlines, please let us know in advance, and we will prioritize your order and arrange for faster delivery through express shipping services.

Can I track the production status of my order once I complete the payment?

Yes, RESRUB provides regular updates on the production status of your order in the system after payment done. You will receive notifications regarding key milestones such as material procurement, manufacturing progress, and quality inspection. We can also provide an estimated completion date for your order.

What is your minimum order size (MOQ)?

The minimum order quantity (MOQ) depends on the type of rubber product and customization requirements. The MOQ for standard products is usually 500 meters or 500 pieces, while the MOQ for customized products may be little higher. Please contact our team for specific MOQ requirements and pricing information, and we will provide you with a detailed quotation and lead time.

Do you offer custom service?

RESRUB offers extensive customization options to meet specific needs in rubber tubing and seal strips applications: Tailored dimensions: Custom sizes and lengths to fit precise application requirements, including inner and outer diameters. Reinforcement options: Available with braided or middle reinforcements for enhanced strength and pressure resistance of rubber hose. Material selection: Guidance on choosing the appropriate material based on environmental exposure, chemical compatibility, and mechanical requirements. Color: Customizable color options to align with specific industry standards and aesthetic preferences. Regarding the rubber material, currently we can produce pink color rubber foam seal strip.