FAQs
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General FAQs

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How can I get some samples?

You can click the button below to contact us for more details. Or send us an inquiry through our website with the product name, model number, and your shipping address. Our sales team will get back to you within 24 hours with sample costs and delivery options.

What is the lead time?

3 days for samples; 7-15 days for bulk order after receiving the advance payment. For large or customized orders, the lead time may vary depending on the quantity and specifications. We will confirm the exact delivery date after your order is placed.

Can you accept neutral packaging and custom made samples?

Yes, we can accept neutral packaging and OEM. But customers should pay the customized packaging fee. We support custom logos, labels, and packaging designs according to your requirements. Please contact our sales team for more details about customization options and fees.

Are the samples available and MOQ?

Yes, samples are available before bulk order. You can get the MOQ from our salesman at any time and place your order. Then, we will send you the samples. Sample lead time is usually 3 days after confirming the details. Sample fees and shipping costs can be refunded upon bulk order.

Are you a manufacturer or trading company?

Yes, we are a manufacturer located in Guangdong, China, with 3 factories. With years of experience in production and export, we offer reliable quality, competitive prices, and flexible OEM/ODM services for global buyers.

Do you offer expedited shipping for urgent orders?

Yes, we offer expedited shipping options for urgent orders. If you have tight deadlines, please let us know in advance, and we will prioritize your order and arrange for faster delivery through express shipping services.

Can I track the production status of my order once I complete the payment?

Yes, RESRUB provides regular updates on the production status of your order in the system after payment done. You will receive notifications regarding key milestones such as material procurement, manufacturing progress, and quality inspection. We can also provide an estimated completion date for your order.

What is your minimum order size (MOQ)?

The minimum order quantity (MOQ) depends on the type of rubber product and customization requirements. The MOQ for standard products is usually 500 meters or 500 pieces, while the MOQ for customized products may be little higher. Please contact our team for specific MOQ requirements and pricing information, and we will provide you with a detailed quotation and lead time.

Do you offer custom service?

RESRUB offers extensive customization options to meet specific needs in rubber tubing and seal strips applications: Tailored dimensions: Custom sizes and lengths to fit precise application requirements, including inner and outer diameters. Reinforcement options: Available with braided or middle reinforcements for enhanced strength and pressure resistance of rubber hose. Material selection: Guidance on choosing the appropriate material based on environmental exposure, chemical compatibility, and mechanical requirements. Color: Customizable color options to align with specific industry standards and aesthetic preferences. Regarding the rubber material, currently we can produce pink color rubber foam seal strip.

Are all dishwasher seals the same?

Most types of dishwasher have two different door seals in them. They have the three-sided upper door seal, and they also have the lower door seal which runs just along the bottom of the door.

Which is better EPDM or silicone coolant hose?

When compared with silicone, EPDM is significantly inferior with a maximum temperature of 130°C (266°F). Silicone can reach constant temperatures of 230°C (446°F) and up to 270°C (518°F) for special high temperature silicone grades. From the perspective of evaporation rate, rubber hoses (such as EPDM hoses) generally have a lower evaporation rate compared to silicone hoses. This means that coolant inside rubber hoses is less likely to evaporate, which is advantageous for maintaining the cooling efficiency of the system.

How to choose suitable rubber materials?

The selection of suitable rubber materials should consider the following factors: Working temperature: EPDM is suitable for high temperature and severe cold environments, while NBR is suitable for oil resistant environments. Chemical resistance: If oil or acid alkali corrosion resistance is required, NBR or FKM are recommended. Physical properties: such as wear resistance and pressure resistance, SBR is suitable for general mechanical and industrial applications. If you are unsure which material to choose, please feel free to contact our technical team, and we will provide professional advice based on your application scenario and market demand.

What industries and products are RESRUB products widely used in?

RESRUB products are widely used in the following industries and products: Automotive industry: provide car door and window sealing strips, car connecting water pipes (used for windshield wiper systems), etc. Household appliances: provide sealing strips on household appliances such as dishwasher and oven doors, etc. Electronic and communication equipment: shock-absorbing blocks and sealing strips for solar photovoltaic panels, liquid cooling hoses for PC cases and servers, etc. Container products: provide sealing strips for container lids, toolboxes and shipping container, etc. Power and communication cabinets: Provide rubber sealing strips that are resistant to high temperatures and aging. New energy: provide rubber components and molding parts suitable for new energy vehicles, charging equipment, etc. Construction machinery: Wear resistant and pressure resistant rubber components used for heavy machinery equipment.

What types of products does your company mainly produce?

RESRUB specialize in manufacturing various types of rubber hoses, rubber seal strips, as well as other rubber, silicone, and plastic products. We can provide different rubber material options according to your market needs, mainly including: EPDM、NBR、CR、IIR、SBR、FKM. Each material adapts to different working environments and technical requirements.